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  1. payzy | Frequently Asked Questions
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Safety

  • What should I do if payzy doesn't accept my device biometrics?
  • What should I do if I visit a suspicious link?
  • How can I avoid potential text message fraud?
  • What is Phising and how can I be protected?
  • Useful tips for protecting against online fraud!
  • I have not received my One-Time Password (OTP). What should I do?
  • What is 3DS (3D Secure)?
  • How does 3DS (3D Secure) work?
  • What do I need to do to use my payzy card safely?
  • I want to register my card in 3DS (3D Secure). What should I do?
  • My card was lost/stolen, what do I have to do?
  • My PIN is locked, how can I unblock it?
  • My card has been locked, how can I unblock it?
  • After how many wrong PIN attempts is my card blocked?
  • What happens when I freeze my card?
  • How can I freeze my card?
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