For greater security in your card transactions, we recommend you to do the following:
- Do not write down your card PIN anywhere and do not share it with anyone.
- If you change your PIN, avoid using details such as birthday dates, phone numbers or other details that someone can easily think of.
- Your card is personal and you should not lend it to anyone else.
- In physical card transactions, protect your PIN from prying eyes.
- During contactless transactions, keep the card in your hand.
- In electronic (eCommerce) and telephone (MOTO) transactions, ensure the credibility of the merchant to whom you share your card details such as card number, expiry date and three-digit code (CVC2).
- In case of loss or theft of the card you can immediately freeze or cancel it from the payzy app.
For anything else you may need, you can find help in the ‘Help & Support’ section.