"Have you completed the process of transferring the money, but you still don't see it appearing in your Piggy? We advise you, first of all, to check if the amount has been deducted from your wallet balance.
If the transaction does not appear in the summary list, then the process has not been successfully completed, so you will need to do it again.
If the amount has been deducted from your wallet balance and the transaction appears in the list, we suggest you wait a while, as there may be a delay in completing the process. However, if even after waiting you still don't see the funds, we recommend opening a support request using the yzy bot in the ‘Help & Support’ section of your profile so that we can help you."