Account
- What is FATCA and how can I carry out a SSN/ITN declaration?
- Change password after 6 months
- I forgot my username. What should I do?
- I lost my smartphone/tablet. What do I need to do?
- I forgot my password. What can I do?
- How can I find out about maintenance that may impact the functionality of the app and the services it provides to me?
Chat&Pay
- How can I find someone on payzy?
- How do I cancel a request to receive or send money in Chat&Pay?
- How do I request money from another payzy user?
- How do I send money to another payzy user?
- Can I have a group chat in Chat&Pay?
- What features does Chat&Pay offer me?
Split it
- How can I make a quick split?
- How can I make a split-it group?
- What if someone pays me in cash?
- Can I send a reminder to someone who owes me a debt?
- How do I add-remove people to/from a group?
- How do I change a group’s name?
Piggys
- How can I create a Piggy?
- How can I connect a Piggy to a Split It group to pay my group expenses with the Piggy?
- I made a transaction with a payzy debit card, but the change was not transferred to my Piggy. What should I do?
- The amount of the scheduled money transfer was not transferred to my Piggy. What should I do?
- Can I set a target in a Piggy in which I already have money?
- Is the money that I have saved in a Piggy hold from the time/money target?