Issue
Payzy users are unable to complete card transactions because they are instantly rejected, even though nothing is wrong with their account.
Date and Time Started (EET)
26 Aug 2026, 12:25 EET
Who is affected
- Users attempting to make a transaction via card.
Current status
Investigating
What customers should do
- No action is required from your side
- Please try again later
What customers should NOT do
- Do not uninstall the app
- Do not retry multiple times in a short period
- Do not share sensitive information
Money & security reassurance
Customer funds remain safe. No money is lost due to this issue.
Estimated resolution time
No estimated resolution time is available at the moment.
Last updated
26 Aug 2026, 13:26 EET