The company under the name "COSMOTE Payments ELECTRONIC MONEY SERVICES SINGLE MEMBER SOCIETE ANONYME" and the trade name "COSMOTE Payments," headquartered in Marousi, Attica, at 99 Kifisias Avenue (hereinafter referred to as the "Company"), issues, provides, and allows users of the "payzy by COSMOTE" application (hereinafter referred to as the "Application"), which it manages, to redeem coupons of a specific monetary value (hereinafter referred to as the "Coupon/s"). These terms of use (hereinafter referred to as the "Terms") aim to inform the users of the Application - beneficiaries of the Coupons (hereinafter referred to as the "Winner/s") about their obligations and the Company's obligations regarding the use of the Coupons. Using the Coupons is defined as their registration in the Application and their redemption. The use of the Coupons constitutes unconditional acceptance of the Terms by the Winner, which become effective upon their posting here and may be amended at any time and unilaterally by the Company at its sole discretion. Therefore, Winners are advised to review the Terms and fully understand them before using the Coupons. In case of disagreement with any of the Terms, the Winner must refrain from using the Coupons.
1. Within the framework of the What’s Up Reload It program organized by OTE S.A. under the "WHAT’S UP CHRISTMAS CONTEST 2024," the Company will provide selected Winners with Coupons worth five hundred (500) euros, which can be redeemed in the Application (hereinafter referred to as the "Promo"). The Coupons will be distributed electronically and can only be redeemed once per Coupon, within the Application, in the section “Earn with payzy” -> Coupons, and within the timeframe specified in paragraph 3. For a Coupon to be validly redeemed, the Winner must complete their registration in the Application or already be registered within the deadline set in paragraph 2. Specifically, to redeem, the Winner, who has received the Coupon, can enter its code in the Application in the aforementioned section to immediately receive fifty thousand (50.000) coins, equivalent to five hundred (500) euros. Subsequently, the coins can be redeemed at any time in the digital wallet within the Application through the "Coins" section.
2. To successfully redeem the Coupons, the Winner must register in the Application no later than 08/01/2025, 22:59:59 (hereinafter referred to as the "Duration").
3. Provided the Winner has completed their registration in the Application on time, they may enter their Coupon code in the Application, as described above, from 15/01/2025, 10:00:00 until 15/03/2025, 23:59:59. After this date, the Coupon will be deactivated, and its redemption or replacement will no longer be possible. The Company bears no responsibility for the loss of these deadlines.
4. Each Coupon is strictly intended for the personal use of the Winner to whom it is delivered and contains a unique code that the Winner must safeguard and keep confidential. COSMOTE Payments is not responsible, nor is it obliged to replace or cancel the Coupon in the event of its destruction, theft, loss, or use by a third party (see the terms here). If, in any way, the Coupon comes into the possession of a third party other than the Winner or if a third party becomes aware of the Coupon’s code, that person must refrain from redeeming it. If used, they will be subject to penalties under applicable law.
5. Winners must act lawfully and in accordance with ethical and transactional standards as well as these Terms. Any action or behavior by a Winner deemed illegal, abusive, or non-compliant with these Terms by COSMOTE Payments may result in their exclusion from the Promo and the cancellation of the Coupon, among other consequences.
6. COSMOTE Payments bears no responsibility for the selection process of the Winners conducted by OTE S.A. or for the procedure of distributing the Coupons provided by OTE S.A. Similarly, COSMOTE Payments is not responsible for the exclusion of any individuals from the contest organized by OTE S.A. for reasons determined at OTE S.A.’s discretion. For any clarifications, disputes, or complaints regarding the above, OTE S.A. is responsible.
7. COSMOTE Payments strives to ensure that the Coupon redemption process, as described in these Terms, is continuous, uninterrupted, and free of technical issues. However, the Company is not responsible for temporary malfunctions, interruptions, or delays in this process.
8. To participate in the Promo and specifically for the issuance and provision of the Coupon, the Company processes the following categories of personal data of the Winners/data subjects:
-Full name
-Mobile number registered during signup
-Registration email
-Date of Coupon redemption
-Unique Coupon code
-Redemption amount
The Company collects this personal data either directly from the data subjects or from OTE S.A. as part of the implementation of the What’s Up Reload It "WHAT’S UP CHRISTMAS CONTEST 2024" The legal basis for processing this data in the context of participation in the Promo is the data subject's consent, provided through their receipt, use, and redemption of the Coupons.
For the purposes of the Promo, the Company retains and processes the Winners' data exclusively until the completion of the Promo as described above. In the case of a Winner's registration as a User in the Application, the collection of their data, the duration, and the terms of its processing are carried out according to the Privacy Policy mentioned below. After the specified deadline, the data is deleted unless required to be retained for a longer period due to other legal or regulatory provisions, which cannot exceed ten (10) years (e.g., for tax purposes).
Otherwise, the processing of personal data and the exercise of data subjects' rights are carried out according to the terms of the General Privacy Policy (detailed here). Additionally, at the start of the registration process for the Winner in the Application or if already completed, further processing of the Winner’s personal data—now also a User of the Application—takes place as described in the above terms.
9. These Terms are governed by Greek law and interpreted accordingly. In case of any dispute regarding their interpretation or application, the courts of Athens shall have jurisdiction.