The company under the name “COSMOTE Payments ELECTRONIC MONEY SERVICES SINGLE-MEMBER S.A.” and the trade name “COSMOTE Payments,” based in Marousi, Attica, at 99 Kifisias Avenue (hereinafter referred to as the “Company”), issues, grants, and allows users of the “payzy by COSMOTE” application (hereinafter referred to as the “Application”), which it manages, to redeem coupons of a specific amount (hereinafter referred to as “Coupon(s)”). These terms of use (hereinafter referred to as “Terms”) are intended to inform the users of the Application who are beneficiaries of the Coupons (hereinafter referred to as “Winner(s)”) about their obligations and those of the Company when using the Coupons. The use of the Coupons entails their registration in the Application and their redemption. Use of the Coupons constitutes the unconditional acceptance, by the Winner, of the Terms, which come into effect upon their posting here and may be modified at any time and unilaterally by the Company, at its sole discretion. Consequently, Winners are advised to review the Terms and fully understand them before using the Coupons. In case of disagreement with any of the Terms, the Winner must refrain from using the Coupons.
1. Within the framework of the Program organized by OTE S.A., “MAGICAL CHRISTMAS WITH COSMOTE - Contest via COSMOTE APP”, the Company will grant to the selected Winners Coupons worth five hundred (500) euros, which can be redeemed in the Application (hereinafter referred to as “Promo”). The Coupons will be provided electronically and can be redeemed only once per Coupon within the Application, in the section “Earn with payzy” -> Coupons and within the time frame defined in paragraph 3. For the valid redemption of the Coupons, the Winner must complete their registration in the Application in a timely manner and specifically within the deadline of paragraph 2, or already be registered in it. Specifically, for the redemption, the Winner, who has received the Coupon, can proceed to enter the code in the Application, in the aforementioned section, to immediately receive fifty thousand (50.000) coins, corresponding to the amount of five hundred (500) euros. Subsequently, they can redeem the coins at any time in their digital wallet in the Application through the section “Coins.”
2. To redeem the Coupons, the Winner must be registered in the Application no later than 08/01/2025, 22:59:59 (hereinafter referred to as the “Duration”).
3. Provided the registration in the Application has been timely completed, the Winner may enter, according to the above, their Coupon code in the Application from 15/01/2025, 10:00:00, to 15/03/2025, 23:59:59. After this date, the Coupon will be deactivated, and it will no longer be possible to redeem or replace it. The Company bears no responsibility for failure to meet these deadlines.
4. Each Coupon is strictly intended for the personal use of the Winner to whom it is delivered and bears a unique code, which the Winner is obligated to safeguard and keep confidential. COSMOTE Payments is not responsible, nor is it obliged to replace or cancel the Coupon in case of destruction, theft, loss, or its use by a third party (see the terms here). If the Coupon, in any way, comes into the possession of a third party other than the Winner, or if a third party becomes aware of the Coupon’s code in any manner, that person is required to refrain from redeeming it. If used, the individual will be subject to penalties arising from applicable law.
5. Winners are required to act lawfully and within the framework of good manners and transactional ethics as well as these Terms. Any action or behavior by any Winner deemed by COSMOTE Payments as illegal, abusive, or in violation of the Terms grants the Company the right, among others, to exclude the Winner from the Promo and cancel the Coupon.
6. COSMOTE Payments bears no responsibility for the selection process of the Winners by OTE S.A. or the procedure for receiving the Coupons granted by the latter. Similarly, COSMOTE Payments bears no responsibility for the exclusion of any individuals from the contest conducted by OTE S.A., at its sole discretion and for reasons it determines. For any clarification, dispute, or complaint regarding the above, OTE S.A. is the competent entity.
7. COSMOTE Payments endeavors to ensure that the redemption process of the Coupons, as described in these Terms, is continuous, uninterrupted, and free of technical issues. However, the Company bears no responsibility for temporary malfunctions, interruptions, or delays in the said process.
8. For participation in the Promo and specifically for the issuance and granting of the Coupon, the Company processes the following categories of personal data of the Winners/data subjects:
-Full name
-Mobile number registered during signup
-Registration email
-Date of Coupon redemption
-Unique Coupon code
-Redemption amount
The Company collects such personal data either directly from the data subjects or from OTE S.A. as part of implementing the “MAGICAL CHRISTMAS WITH COSMOTE - Contest via COSMOTE APP.” The legal basis for processing in the context of participating in the Promo is the consent of the data subject, granted by receiving, using, and redeeming the Coupons.
As part of and for the purposes of the Promo, the Company retains and processes the Winners’ data solely until the conclusion of the Promo, as described above. In case the Winner registers as a User in the Application, their data collection, retention period, and overall processing terms occur according to the Privacy Policy referenced below. At the end of this period, the data will be deleted unless required to be retained by another legal provision or regulatory act for a longer period, not exceeding ten (10) years (e.g., for tax purposes).
For all other matters, the processing of personal data and the exercise of data subject rights occur as described in the General Data Protection Policy (details here). Furthermore, at the start of the Winner’s registration process in the Application or if already registered, additional processing of the Winner’s personal data takes place according to the above-referenced terms of the attached link.
9. These Terms are governed by Greek law and interpreted accordingly. In case of a dispute concerning their interpretation or application, the competent courts of Athens shall have jurisdiction.