The société anonyme with the trade name ‘COSMOTE PAYMENTS - E-MONEY SERVICES SINGLE-MEMBER SOCIÉTÉ ANONYME’ (hereinafter “COSMOTE Payments” or the “Organiser”), with its headquarters in Marousi, Attica, (No 99 Kifissias Avenue), is organising a promotional action via the ‘payzy by COSMOTE’ Application (hereinafter the “Application”) titled ‘Bring A Friend €5 + Subscription Gift €5’ (hereinafter the “Promo”), which rewards both Registered Application Users (hereinafter the “Participant(s)”) who invite their friends to register with the App for the first time (hereinafter “Invitee/s”), as well as the latter upon successful registration with the Application.
The purpose of these terms (hereinafter the “Terms”) is to define the terms of participation in the Promo.
1. All permanent residents of Greece who are legally competent and who are at least 18 years old and have a payment account with COSMOTE Payments in their name are eligible to participate in the Promo.
2. The Promo will last from 29/01/2024, 00:00:01 to 29/02/2024, 22.59.59.
3. As part of the Promo, the Participant who has sent or will send invitations to their friends, via the “Bring friends” section, shall be rewarded with five (5) Euros for each Invitee who successfully completes their registration and identification with the Application, within the above time period. At the same time, Invitees who initiate and complete their Application registration (including their identification - verification procedure) within the above duration, in accordance with the COSMOTE Payments E-Wallet Terms of Use (see terms here), shall immediately receive five hundred (500) Coins, which correspond to the sum of five (5) Euros and which they can redeem at any time from their Wallet.
4. The Participant and the Invitee, respectively, shall be awarded the five (5) Euros & five hundred (500) Coins immediately, in accordance with the Terms of Use of the Application (see the terms here, paragraphs 5.I, II).
5. During the Promo, the Organiser reserves the right to amend and/or revoke it, change the dates on which it will be held or any other of its terms, informing the Participant by any means it deems appropriate (e.g. by e-mail or push notification or text message or via its website) and the Invitee (via its website).
6. The Organiser shall bear no liability towards the Participants and/or any third party for any direct or indirect damages, costs, and expenses that may arise from any interruption, malfunction, delay, or any other cause related to the implementation of the Promo.
7. The data controller is the Organiser, namely the société anonyme with the trade name ‘COSMOTE PAYMENTS – E-MONEY SERVICES SINGLE-MEMBER SOCIÉTÉ ANONYME’, with its headquarters in Marousi, Attica, (No 99 Kifissias Avenue).
The following personal data of the Participants shall be collected and processed in order to participate in the Promo:
- The Participant’s App ID
The following personal data of the Invitees shall be collected and processed in order to participate in the Promo:
- The date and time of Invitee registration
- The mobile telephone number declared upon registration
- The Invitee’s App ID
- The registration e-mail address
8. The data is collected for the purpose of carrying out the Promo in accordance with these Terms and to serve the contract concluded between the Participants and COSMOTE Payments, based on which the Participants maintain a payment account with COSMOTE Payments, lawfully hold a Card or Cards that are connected to the above payment account, in accordance with the terms of the General Information regarding Personal Data Protection, which you can find here. Under these terms, the personal data collected are retained for a period of five (5) years from the date of expiry of the business relationship and the submission of the relevant identification application. Upon expiry of this deadline, the data shall be deleted, unless another provision of law or regulatory act requires them to be stored for a longer period, which cannot exceed ten (10) years (e.g. for tax purposes).
The following third companies are also recipients of the Promo Participants’ and Invitees’ personal data:
- NEXI GREECE PROCESSING SERVICES SINGLE-MEMBER SOCIÉTÉ ANONYME, which provides payment processing and card issuing services and has its registered office in Greece.
- NETCOMPANY-INTRASOFT S.A., which provides and supports the operation of COSMOTE Payments' banking systems and has its registered office in Greece.
- Cognity S.A., which supports the operation of the Application and has its registered office in Greece,
These third companies are processors on behalf of COSMOTE Payments – in other words, they are partners of COSMOTE Payments – who undertake the execution of a specific project following its instructions and applying the strict procedures of OTE Group regarding the processing of personal data. COSMOTE Payments remains liable with regard to the processing of personal data carried out by its partners. The processing of personal data for the above purposes by COSMOTE Payments’ partners takes place mainly in Greece and the European Union (EU).
9. Beyond the above-mentioned companies, COSMOTE Payments does not process or disclose personal data to third parties, with the exception of cases where their communication/transmission is required by the applicable laws.
10. Participants and Invitees have the following rights regarding the processing of their personal data:
• Right of access: the right to receive information about the personal data subject to processing (e.g. the purposes of processing, the types of data, the recipients to whom they are communicated, the period for which they are retained) and to be provided copies thereof.
• Right to rectification: the right to request the correction of their data (e.g. correction of contact details).
• Right to erasure: the right to request the deletion of their personal data if they are no longer necessary in relation to the purposes for which they were processed or if they withdraw their consent.
• Right to restriction of processing: the right to request the restriction of processing for a specific purpose.
• Right to object: the right to object, in cases in which they do not want their personal data to be processed.
11. The Organiser has appointed a Data Protection Officer (DPO) based on the provisions of the applicable legislation. To contact the Data Protection Officer, Participants and Invitees may send an e-mail to customerprivacy@cosmotepayments.gr .
In order to exercise their rights, Participants and Invitees may send:
a. an e-mail to customerprivacy@cosmotepayments.gr , or
b. a fax to +30 2102511888 or
c. a letter to COSMOTE Payments Customer Service, No 99 Kifissias Ave., GR-15124, Marousi, regarding ‘Exercising of Personal Data Rights’, stating their full name and their mobile telephone or landline connection number.
12. Participants and Invitees reserve the right to lodge a complaint via a special web portal to the Hellenic Data Protection Authority (Athens, Nos 1-3 Kifissias Avenue, GR-115 23 | tel. No +30 210 6475600). Detailed instructions for submitting a complaint are provided on the Authority’s website.
The Organiser shall respond to the requests free of charge without delay, within one (1) month from the receipt of the request. In exceptional cases, this deadline may be extended by two (2) months, if the complexity of the request so requires. In any case, the Organiser shall make notification regarding this extension and the reason for the delay. If it is found that the request is clearly unfounded or excessive, the Organiser reserves the right to request payment of a reasonable fee to its satisfaction, taking into account the administrative costs for its execution or even to refuse to follow up the request.
13. The Organiser shall take appropriate organisational and technical measures to secure the data and protect them from accidental or unlawful destruction, accidental loss, alteration, prohibited dissemination or access, and any other form of unlawful processing.
14. The Organiser shall not be liable for leaks of the Participants’ and Invitees’ personal data due to their disclosure of any of their data via third-party or other internet sites.
15. Participation in the Promo requires and implies the explicit and unreserved acceptance of all these Terms. Furthermore, COSMOTE Payments shall not be liable for any damage that may result in the temporary or permanent cessation of the Promo.
16. These Terms are governed by Greek law and any dispute as to their interpretation and/or application shall be resolved exclusively by the courts of Athens, with express prorogation of any other local jurisdiction.