You can contact us quickly and easily via the app!
How?
- Log into your payzy app
- Select your profile
- Select the ‘Help & Support’ section
- Select the ‘Ask Yzy’ section
- Select ‘Transactions’
- Select ‘Unable to execute transaction’
- Select ‘Pay with QR’
At this point you will need to choose the day on which you may have faced any issue with your QR Code payment.
If you don't find the answer you're looking for, Izzy will open a support request for you, and very soon a specialised payzy team representative will help you!