Throughout the duration of the promo, and concerning all your transactions with payzy by COSMOTE, you can contact us easily and quickly via the app! Select your profile → select the ‘Help & support’ section → select ‘Ask Yzy’ → select ‘Promotional actions’ → select ‘Other’ and if you don’t find the answer you’re looking for, Yzy will open a support request for you, and very soon a payzy team representative will help you.