Coins are not collected from the following transactions: cash withdrawals of any kind, loading of payment cards (debit, credit, or prepaid) issued by COSMOTE Payments or other institutions (Banks, Payment Institutions, Electronic Money Institutions, etc.), making payments to Payment Accounts held with COSMOTE Payments or any other institution, paying off balances or parts of balances of cards from other institutions, money transfers (incoming and outgoing funds), loan installment payments, transactions for the purchase of cryptocurrencies, gambling or betting transactions, transactions with Public Authorities (e.g., municipalities, chambers of commerce, public or private law entities, payment of public debts, social security contributions), as well as any type of transactions disputed by the cardholder.
COSMOTE Payments reserves the right to modify or exclude types of transactions from the coin collection program.